Terms of Service

Updated: 29 July 2026

Terms of access to the iBrain platform. The full contract with all annexes opens when you sign up in your account.

Revision of 29 July 2026. In force from the day it is published on this page.

1. Status of this document

This is a public offer: a proposal to conclude a contract for access to the iBrain platform on the terms below. Under the Civil Code of the Kyrgyz Republic, it is addressed to anyone ready to accept these terms. The contract is concluded when you accept the offer through the actions described in the section on concluding the contract.

Materials on the website, ads, presentations, and any promotional texts are not an offer and are for reference only. The terms of the contract are only what is written in the offer itself and its annexes. Current plans, quotas, and prices are published on the pricing page and in your account; in case of any discrepancy, they take priority.

2. What the contract is about

Individual Entrepreneur Rud Daniil Ilich (Kyrgyz Republic), TIN 21703199601356, offers any suitable customer to conclude a contract for access to the iBrain platform. iBrain is a cloud system for managing the learning process: courses, students, groups, schedule, grades, attendance, payments, analytics. We provide the tool, and you run the learning process.

A customer is a school, learning center, college, university, tutor, or other party that takes out a subscription and owns a school account on the platform. A user is a person with an account inside such a workspace: owner, administrator, teacher, or student.

iBrain is not an educational institution. We do not provide educational services, do not grade on your behalf, and do not process your students' payments through us. The built-in payment log is your internal tool; students' money does not pass through us.

3. How the contract is concluded

You leave a request, we create a school account and send an invitation to the owner's email. The contract is considered concluded when you do any of these: activate the account by invitation, start using the platform, or pay an invoice. That is the acceptance of the offer; a separate paper signature is not needed. Silence does not count as acceptance.

By accepting the offer, the customer confirms that it takes out access for business or professional activity, not for personal, family, or other needs unrelated to business. Consumer protection law therefore does not apply to the relationship between the parties.

Actions in your account after signing in are recognized by the parties, by agreement between them, as your simple digital signature under the Digital Code of the Kyrgyz Republic (Articles 138 and 139). The parties treat records signed this way as equivalent to paper documents. The platform logs, with date, time, and account, serve as evidence of these actions.

4. Trial period

A new customer gets free trial access (the Trial plan) for 14 calendar days. No card is required. The trial plan has limited quotas: up to 10 students and up to 2 courses. If a paid plan is not paid for by the end of the trial, access may be limited. Data entered during the trial is kept for at least 30 calendar days after access is limited. The trial is given to one customer once.

5. Plans and payment

The price depends on the chosen plan and period. Current plans, quotas, and prices are always published on the pricing page and in your account; they take priority. Prices for residents of the Kyrgyz Republic are shown in soms (KGS).

The subscription is paid in full in advance for the billing period. You can pay by QR code from any bank in the Kyrgyz Republic, by bank transfer using our details, and by other methods available in your account. An annual subscription costs the same as ten months (two months free compared with twelve).

We may change the set and prices of plans with at least 30 calendar days' notice. This does not affect an already paid period.

6. Cancellation and refunds

You can cancel the subscription at any time with no penalty by writing to us from your registered email or through your account. Access ends on the date you specify.

A pro-rata refund for the unused days of a paid period is made if the contract is terminated through our fault, if we discontinue the platform, or if you disagree with changes to the terms that worsen your position. Cancellation on your own initiative gives no refund for the paid period: access simply stays until the end of the paid term. A refund is made within 10 business days to the account the payment came from.

7. Suspension and restriction of access

We may suspend or restrict access to the account if the subscription is unpaid, if the customer breaches the usage rules, if malicious activity comes from the account, or if the law or an order from an authorized body requires it. Where possible we warn in advance and explain the reason. Once the cause is removed, access is restored. For a material or repeated breach, we may terminate the contract with no refund for the paid period.

8. Service availability and support

The platform is provided on an "as is" and "as available" basis. We make reasonable efforts to keep it running around the clock and target availability of 99.0 percent per month, excluding planned maintenance. This is a target, not a guarantee with financial liability; a separate service level agreement is concluded only for higher plans. We do not guarantee that the platform is compatible with any of your hardware and software, and we are not responsible for outages in the third-party services you use: banks, messengers, hosting, internet providers.

We carry out planned maintenance where possible during low-load hours and give at least 24 hours' notice. Support works on weekdays from 09:00 to 18:00 Bishkek time (UTC+6). The target response time depends on the plan.

9. What you may not do

By using the platform you agree not to resell or hand access to third parties outside your organization, not to reverse-engineer or copy the code and design, not to bypass technical limits, not to upload malicious or illegal content, and not to build a competing product on the platform. The customer is responsible for the actions of its users.

10. Intellectual property

The iBrain platform, its code, design, interfaces, documentation, name, and trademarks belong to us and remain our property. For the term of the subscription we grant the customer a non-exclusive, non-transferable license to use the platform for its intended purpose, within the limits of the paid plan. This license gives no rights to the code itself and does not allow building derivative products. The data the customer enters into the platform stays the customer's data; we claim no rights to it.

11. Data and personal data

Account and billing data (name, email, phone, payments) is held by iBrain as the operator. The learning data you enter (grades, attendance, homework, notes) belongs to you as the holder, and we process it on your instructions. The customer must have a lawful basis for the data it uploads, including consent from students and, for children under 14, consent from their legal representatives. Details are in the data processing annex and in the platform's privacy policy.

12. Data after the contract ends

After the contract ends, we keep export access to your learning data for 30 calendar days so you can download it. After that period we delete or anonymize the data, unless the law requires us to keep it longer. Deleted data cannot be restored, so export what you need in advance.

13. Indemnification

The customer indemnifies us for documented losses arising from claims or demands by third parties caused by the customer's content or by the customer breaking the law or third-party rights. This includes, for example, the customer uploading student data without the required consents. The indemnity does not exceed the amount of actually confirmed damage.

14. Liability

Our total liability under the contract is limited to the amount you actually paid for three months of subscription before the event that gave rise to the claim. Neither party is liable for the other party's indirect losses or lost profit to the maximum extent allowed by law. These limits do not apply where liability cannot be limited by law.

15. Force majeure

Neither party is liable for failure to perform caused by force majeure: natural disasters, war, civil unrest, decisions of the authorities, failures of communication and power networks, and outages at backbone providers. While such circumstances last, the deadline for performing obligations shifts. If they last longer than 60 calendar days, either party may terminate the contract by written notice to the other.

16. Term, changes to the offer, and notices

The offer is open-ended until we withdraw it or replace it with a new version. A new version is published on this page and takes effect from the date of publication. If you keep using the platform after that, you agree to the updated terms. Changes that worsen your position do not apply to an already paid period (see the plans and payment section on the 30-day notice).

Proper notice means an email to the account owner's address or a message in the account. The customer must keep its contact email up to date.

17. Law and disputes

The law of the Kyrgyz Republic applies to the contract. Before court, the parties must exchange written claims with a 30 calendar day response time. If no agreement is reached, the dispute is heard by the court at the contractor's location, unless the law requires otherwise. The contract is drawn up in Russian; translations are provided for convenience, and the Russian version prevails.

18. Final provisions

If any provision of the offer turns out to be invalid, the rest stays in force. The offer, together with the plans and annexes (the data processing agreement and the service level agreement, if there is one), forms the entire agreement between the parties on access to the platform and replaces earlier arrangements on this subject.

19. Details

Individual Entrepreneur Rud Daniil Ilich. TIN 21703199601356. Email support@ibrain.kg. Support support@ibrain.kg. Phone +996 552 700 577.